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District of Charlois (Rotterdam) – The Netherlands SWOT analysis of Enterprise development services for migrants and ethnic minorities


  • Business contact officers offer courses for starters or business improvement, information meetings, personal coaching and tutorship
  • The Economic Opportunity Zones (Kansenzones) offers entrepreneurs a 50 % grant on investments and a bank guarantee
  • RETF programmes returns paid tax to realize plans made by organised businesses for the public space around their companies or plans to improve the collaboration between businesses: small (migrant) businesses take profit from RETF
  • Different public institutions grouped in South Bank Business House in order to remove barriers for access to business support and improve team work between institutions and the boroughs
  • Special effort is made to invite migrant entrepreneurs to participate in courses by inviting them personally in their work place or shops
  • Charlois policy stimulates diversification of shops and companies


  • The EOZ and the RETF are temporary measures taken to replace a big desire to start Business Improvement Districts.
  • Making entrepreneurs work together is difficult
  • Successful companies leave Charlois
  • Several smaller businesses are rather marginal


  • Business contact officers should work in an outreaching manner to meet the entrepreneurs and inform them about the offered actions and opportunities
  • Develop networks of migrants businesses